Challenge A global medical technology company with over 90,000 employees in more than 150 countries Prescription requests must be processed as quickly and accurately as possible in order to generate cost estimates DOWNLOAD
Solution Automated processing of incoming mail and downstream services in the competence centre Opening, sorting, digitalizing and labelling documents Highly automated, continuous data exchange with the customer via RPA technology Case completion by the competence centre DOWNLOAD
Benefits Employee, processes, technology - the optimum solution 95% automated data capture Round the clock processing Continious software learning DOWNLOAD
