Omni-Channel Input Services

Swiss Post Solutions is one of the industry leaders in document processing solutions, with extensive experience in standardized and secure services in Europe, North America and Asia.

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Optimize output by digitizing business processes

Workflow systems make internal working procedures more effective, reducing errors and completion times. Swiss Post Solutions helps to facilitate the development of the best strategies for Document Processing requirements on a regional or global basis.
SPS Document Processing systems aim to:
  • Reduce execution and processing times whilst ensuring process control.
  • Reduce complexity, standardize across company locations, automate processing, and increase productivity.
  • Optimize the availability and utilization of critical skill sets.
  • Reduce legal and operational risk.
  • Ensure business continuity and long term stability of processes.
  • Reduce process cost.

Global sourcing capabilities

We offer 24/7, standardized, transparent Document Processing around the world. Our network of Document Processing centres ensures global best practice, cost-efficient service delivery, and the capacity to handle large volumes.

Processing forms

We process large volumes of different types of documents with the latest capture technology. Take advantage of our expertise in optimizing physical and electronic forms processes to reduce manual workflows and increase automation.


Global Sourcing Capabilities

We offer 24/7 standardised, transparent Document Processing around the world

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Discover More about Global Sourcing Capabilities

Forms Processing

We process large volumes and different document types with the latest capture technology

Discover More

Discover More about Forms Processing

What is a Document Processing System?

Document processing enables the digital transformation of business processes by converting paper-based and electronic documents into digital files. Our processes involve a combination of outsourced or in-house data entry teams, optical character recognition (OCR) and intelligent character recognition (ICR). Traditional paper documents are expensive despite lacking appropriate security. Paper documentation wastes time and money as well as slows down ROI. It is simply no longer the most suitable solution for such a wide-scale inefficiency.

What are the benefits of document processing systems?

Converting paper documents to digital files facilitates quick sorting, categorizing, sharing, storage and management. Digitizing materials allows:

  • Enforced version control - Privileged access to a complete history of updates and amendments of company documents.
  • Increased security - Employ advanced cybersecurity measures to ensure that only authorized personnel have access to sensitive data and vital systems
  • GDPR Compliance - Standardize automated processes to ensure GDPR compliance
  • Enables collaboration - Allow branches, partners, and customers all over the world to work together seamlessly, without the risk of losing the original document version
  • Improves efficiency - Information doesn’t have to be shared via unstructured emails, over the phone, or in person. Keep track of data and the communication trail through secure documents.
  • Saves money and resources - A paper workflow is expensive, not to mention the cost of record control. Going digital saves money on office supplies as well as time
  • Helps the environment - Ensure corporate responsibility and help to save the planet by reducing paper usage. Customers appreciate an earnest environmental policy. 

SPS Document Processing Software

Swiss Post Solutions has developed an expertise in Document Processing Services for over many years.

We use the latest technologies to process unstructured and structured data from incoming physical and electronic documents. These technologies allow us to operate the following procedures effectively:
  • Document Scanning – Acceptance of documents by mail or electronic media in preparation for scanning. Digitization of materials into a high-performance infrastructure.
  • Data Capture – Automatic and manual character recognition utilizing a combination of data entry teams, optical character recognition (OCR) and intelligent character recognition (ICR).
  • Data Validation - Automated checks for document failures, misspelt words and names, empty fields including missing signatures and other errors.
  • File Indexing - Classification and indexing of documents.
  • Data Verification – Checks are made against master data, using self-learning systems and business rules.
  • Execution – Final processing of documents and data.
  • Save/transfer/archive – Storage of the generated data and transfers to customer systems as required.
To find out how to optimise your document based business processes,

  • Case Study

    The Co-operative Group

    Learn how a mutual retailer reduced on-site storage by 54% by implementing a digital mailroom.

    Read Case Study about The Co-operative Group Read Case Study

  • Case Study

    Insurance Provider

    Learn how Document Processing saves ERS 40% compared with the cost of building an in-house scanning operation.

    Read Case Study about Insurance Provider Read Case Study

Customer testimonials

  • testimonials

    The work Swiss Post Solutions does for us ensures that our front line teams have immediate access to the information they need to help customers, and that directly impacts our reputation and success.

    ERS Insurance

  • testimonials

    The partnership with Swiss Post Solutions enables us to implement best practices for our clients, using key performance indicators and detailed reporting, and having rapid and up-to-date access to accurate invoice processing data will improve decision making for ELFS employees and enhance the service they provide to clients.

    Director, ELFS Shared Services

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