Customer care and sales support
We analyse your processes and offer you support for improved customer services and sales support.
Comprehensive solutions for customer retention and acquisition
Companies need to meet the service expectations of their customers, dealing with ever more complex queries and communicating through various channels. In today's competitive markets, winning over new customers is the key to success.
We offer you a range of professional services to achieve reliable and flexible services for customer support and sales promotion.
We support your complete customer care and sales support
Customer advice and support, including dispatch of documentation and application forms
- Help desk and customer hotline
- Application and request management
- Upselling account clearing
- Claims and complaints management
- Customer loyalty programmes
- Task scheduling
- Telesales including processing of offers and documentation
- Welcome calls
- Customer satisfaction surveys
- Contract termination prevention and win-back offers