We are excited to share Swiss Post Solutions’ in-depth report on the Omni-Channel-Output Factory. At SPS, we believe that connecting the physical and digital worlds is the way to success. Today's end-customers communicate across multiple physical and digital channels simultaneously. The typical end-customer wants to switch seamlessly between them. Therefore, it is vital for a great customer experience to have consistency across all channels.
Find out which challenges can arise while implementing an omni-channel-output solution and why collaborating with a best-in-class partner can save you a lot of time, effort and costs.