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Case Study

Global Reinsurer

  • Challenge

    This global reinsurer's challenge is the fast, reliable and flexible processing of around half a million consignments per annum. The company was looking for a specialised service provider to cover all its Headquarters mailroom operations.

  • Solution

    Swiss Post Solutions has optimised the mailroom and is responsible for the following functions:

    • Management of incoming and outgoing mail and goods (incl. tracking and customs processing)
    • File archive and warehouse management (storage and retrieval incl. 24hr delivery)
    • Internal logistics and printroom
    • The solution enabled the client to transition from a physical to a digital mailroom

  • Benefits

    "By focusing on a service provider, we benefit from strong efficiency and cost optimization. Swiss Post Solutions takes care of all post office activities and tangible tasks reliably, flexibly and optimally." - Head of Section

    The solutions provided the following benefits:

    • Optimal service level for business units
    • Cost savings – only four people now serve the entire Headquarters and its 4,000 staff
    • There was additionally a strong increase in efficiency

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