Interactive Whitepaper: Smart Shoring

In response to the recent pandemic and the ongoing insecure business environment, many companies are looking to re-organize their operations to make them more flexible, dynamic and cost-effective.

 

While some are predicting a growing trend towards relocation and re-shoring for core business functions¹, SPS believes that in the future companies will take a connected, global approach that does not rely on a single location. Key backoffice tasks will be digitized and split between a network of operating centers located in onshore, nearshore and offshore locations. These units will have standardized business processes and operating procedures, and will draw from a global pool of trained workers, allowing workflows to be easily shifted between sites in case of local disruptions.

 

This dynamic approach allows companies to reduce costs by leveraging different locations around the world, whilst maintaining or even improving performance, quality and resilience. SPS’ approach is based around two key strategies, which we look at in-depth in this whitepaper.